RK
Ria K

1 reviews | Active since Jun 2020

18 Jun 2020, 11:55

Incompetance

INCOMPETANCE, LIES DISREGARD USELESS BUNCH OF PEAPLE I submitted my claim 8 th June, Hollard confirm several time, different people that my claim was payed on the 9th June. They even confirm the bank Acc number if you don't mind. I phone them 1000 time and they tell the same story. The claim was payed. Today a Maggie told me that the claim was not payed at all! And that she cant help because there is no internet today. What is happening to our country with this *********** people ruling our country. At lease put people in your company that could read. Makes me sick!

0
Replies (1)
Hollard Life
Hollard Life's reply18 Jun 2020, 16:16
Official
 Hello  Ria Kotze  

We are sorry that your claims experience has led you to contact us with a complaint.

The matter has been referred to our customer resolution team for assistance and feedback will be provided as soon as possible.

Regards
Hollard Group Complaints