MM
Mpho M

1 reviews | Active since Feb 2011

03 Jun 2020, 14:55

Immoral Insurance

I have 2 policies with IUA and Hollard for my wesbank accounts. I have clearly stated that I am self employed and have rejected my claim saying that I am not retrenched. Another rejection says i have earned income which is a lie. they claim that the policy will not pay is if I suffer total loss of income but that is not what it said.The policy said they will pay if I suffer loss of income not total loss of income. Immoral insurance adds words as they go along to avoid paying yet they enjoyed taking money from me

0
Replies (2)
MM
Mpho M's update04 Jun 2020, 12:25
Reviewer Update
Funny how they reply to others and ignore mine
Hollard Life
Hollard Life's reply04 Jun 2020, 12:56
Official
 Hello  Mpho  

We are sorry that your claims experience has led you to contact us with a complaint.

The matter has been referred to our customer resolution team for assistance and feedback will be provided as soon as possible.

Regards
Hollard Group Complaints