If you want to be sick early in the morning- Phone Hollard Funeral services!

I had a very horrible experience with Hollard Funeral Policy division lately. Round about December I increased my parents cover and made sure for the 10th time that my son's name was also included in the free cover for children. It ended up being R614.53 per month with ref nr ***. When my debit order went off it was over R750... ??? Today I phoned and wanted to cancel my Husband and children and what did they say? My Husband and 18 year old daughters cover is only R64???? This is an utter lie!!! I smell smoke. At first they could not remove my husband and daughter and then suddenly after a hell of a fight they removed them. I may not speak to the manager because he is in a meeting. The Supervisor reference *** tried to tell me lots of stories but hey, I have a Degree! The calculation of their monthly installments are off!!!! They need a calculator. Somewhere there is comission that is protected and not the consumer! This is not the first time dealing with Hollard and feeling sick afterwards. The Manager have to step up and see what his/ her staff is doing. Please listen to my phone call at 10h21 reference ***.