tM
tlangelani M

1 reviews | Active since Feb 2016

18 May 2016, 11:48

if you do not want your family to suffer do not go for Hollard policies via Edcon

<p>if you do not want your family to suffer when you are dead do not take those Hollard policies they sell at Edcon, service very poor. i have called Edcon for more than 3 times requesting policy documents and no luck even today. same documents were requested from clientele and within 10 minutes they were sent. taking my life cover to clientele</p>

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Replies (2)
Hollard Life
Hollard Life's reply19 May 2016, 05:53
Official

We are sorry that your experience prompted you to contact us with a complaint.

We apologise for the inconvenience and frustration this has caused you.

The matter has been escalated to our policy administrator for urgent attention and for your documents to be sent.

Kind Regards

Lynne Lawrence

***

tM
tlangelani M's update03 Jun 2016, 10:00
Reviewer Update

the obnly thing i got from Hollard was an apology email. talk about service my documents have not be emailed or posted yet.