JM
Josina M
1 reviews | Active since Jan 2023
09 Jan 2023, 09:34
I was having a funeral policy with Hollard of which they are deducting since Sept last month and i have cancelled the policy but I am unable to receive my refund as thwy promised to pay it back
So dissapointed with Hollard they are not competent in dealing with customers
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Hollard Life's replyOfficial
09 Jan 2023, 12:30Hello Josina,
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
Our customer resolution team is busy looking into your complaint and will be providing you with feedback within five working days.
Kind Regards,
Escalated Complaints Team
Hollard Life's reply09 Jan 2023, 12:30
Official
Hello Josina,
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
Our customer resolution team is busy looking into your complaint and will be providing you with feedback within five working days.
Kind Regards,
Escalated Complaints Team