NM
Namolela M
1 reviews | Active since Apr 2023
13 Apr 2026, 14:56
I think the practice of paying the money to the undertaker is a problem because it complicates the refund after choosing the package
<div>I think the practice of paying the money to the undertaker is a problem because it complicates the refund after choosing the package. It should be taken into account that there are other things like buying a *** and other funeral necessities and if the difference is not paid on time, it messes up everything and causes stress and anxiety.</div>
Helpful (0)
Replies (2)0
Replies (2)Hollard Life's replyOfficial
13 Apr 2026, 15:00Hello Namolela M.
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
We are busy looking into your complaint and will be providing you with feedback within five working days.
Kind Regards,
Social Resolutions Team
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
We are busy looking into your complaint and will be providing you with feedback within five working days.
Kind Regards,
Social Resolutions Team
Hollard Life's reply13 Apr 2026, 15:00
Official
Hello Namolela M.
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
We are busy looking into your complaint and will be providing you with feedback within five working days.
Kind Regards,
Social Resolutions Team
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
We are busy looking into your complaint and will be providing you with feedback within five working days.
Kind Regards,
Social Resolutions Team
Hollard Life's replyOfficial
14 Apr 2026, 16:53Hello Namolela M.
Thank you for being patient and giving us the opportunity to resolve your complaint. Our complaints consultant informed us that your matter has been resolved.
Please do not hesitate to contact us, for any future concerns or compliments.
Kind regards,
Social Resolutions Team
Thank you for being patient and giving us the opportunity to resolve your complaint. Our complaints consultant informed us that your matter has been resolved.
Please do not hesitate to contact us, for any future concerns or compliments.
Kind regards,
Social Resolutions Team
Hollard Life's reply14 Apr 2026, 16:53
Official
Hello Namolela M.
Thank you for being patient and giving us the opportunity to resolve your complaint. Our complaints consultant informed us that your matter has been resolved.
Please do not hesitate to contact us, for any future concerns or compliments.
Kind regards,
Social Resolutions Team
Thank you for being patient and giving us the opportunity to resolve your complaint. Our complaints consultant informed us that your matter has been resolved.
Please do not hesitate to contact us, for any future concerns or compliments.
Kind regards,
Social Resolutions Team
