KD
Karabo D
1 reviews | Active since Dec 2022
20 Oct 2026, 17:10
I submitted a claim under a funeral policy that I have maintained for over a decade. However, my claim was
Unfair Claim Rejection and Poor Communication and yet the premium for the deceased member is being collected despite the dispute.
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Replies (2)
Hollard Life's replyOfficial
20 Oct 2026, 17:15Hello Karabo D.
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
We are busy looking into your complaint and will be providing you with feedback within five working days.
Kind Regards,
Social Resolutions Team
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
We are busy looking into your complaint and will be providing you with feedback within five working days.
Kind Regards,
Social Resolutions Team
Hollard Life's reply20 Oct 2026, 17:15
Official
Hello Karabo D.
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
We are busy looking into your complaint and will be providing you with feedback within five working days.
Kind Regards,
Social Resolutions Team
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
We are busy looking into your complaint and will be providing you with feedback within five working days.
Kind Regards,
Social Resolutions Team
Hollard Life's replyOfficial
20 Oct 2026, 17:49Hi Karabo D. Thank you very much for taking the time to speak with us and for providing a detailed background of what happened. As discussed during our telephonic conversation, kindly note that we are currently conducting a thorough investigation into the matter.
We will keep you updated on the progress of the investigation and will continue to provide feedback until the matter has been fully resolved. We appreciate your patience and cooperation while we work towards finalizing this matter.
We will keep you updated on the progress of the investigation and will continue to provide feedback until the matter has been fully resolved. We appreciate your patience and cooperation while we work towards finalizing this matter.
Hollard Life's reply20 Oct 2026, 17:49
Official
Hi Karabo D. Thank you very much for taking the time to speak with us and for providing a detailed background of what happened. As discussed during our telephonic conversation, kindly note that we are currently conducting a thorough investigation into the matter.
We will keep you updated on the progress of the investigation and will continue to provide feedback until the matter has been fully resolved. We appreciate your patience and cooperation while we work towards finalizing this matter.
We will keep you updated on the progress of the investigation and will continue to provide feedback until the matter has been fully resolved. We appreciate your patience and cooperation while we work towards finalizing this matter.