BP
Babalwa P
1 reviews | Active since Jan 2026
23 Feb 2026, 08:31
I made a claimon the 16 of January submitted all needed documents till to day they are assessing 3 weeks back i phoned them on update they told me they can't reach the detective iwent to him and he got hold of them after that they said iton audit, forensi
Claim delay and no update on claim poor service negligence
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Replies (2)
Hollard Life's replyOfficial
23 Feb 2026, 09:34Hello Babalwa P
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
We are busy looking into your complaint and will be providing you with feedback within five working days.
Kind Regards,
Social Resolutions Team
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
We are busy looking into your complaint and will be providing you with feedback within five working days.
Kind Regards,
Social Resolutions Team
Hollard Life's reply23 Feb 2026, 09:34
Official
Hello Babalwa P
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
We are busy looking into your complaint and will be providing you with feedback within five working days.
Kind Regards,
Social Resolutions Team
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
We are busy looking into your complaint and will be providing you with feedback within five working days.
Kind Regards,
Social Resolutions Team
Hollard Life's replyOfficial
25 Feb 2026, 10:05Hello Babalwa P.
Thank you for being patient and giving us the opportunity to resolve your complaint. Please note that our Complaints Consultant has confirmed that your matter has been escalated to the Ombudsman. Accordingly, we will be closing this case from our end.
Please do not hesitate to contact us, for any future concerns or compliments.
Kind regards,
Social Resolutions Team
Thank you for being patient and giving us the opportunity to resolve your complaint. Please note that our Complaints Consultant has confirmed that your matter has been escalated to the Ombudsman. Accordingly, we will be closing this case from our end.
Please do not hesitate to contact us, for any future concerns or compliments.
Kind regards,
Social Resolutions Team
Hollard Life's reply25 Feb 2026, 10:05
Official
Hello Babalwa P.
Thank you for being patient and giving us the opportunity to resolve your complaint. Please note that our Complaints Consultant has confirmed that your matter has been escalated to the Ombudsman. Accordingly, we will be closing this case from our end.
Please do not hesitate to contact us, for any future concerns or compliments.
Kind regards,
Social Resolutions Team
Thank you for being patient and giving us the opportunity to resolve your complaint. Please note that our Complaints Consultant has confirmed that your matter has been escalated to the Ombudsman. Accordingly, we will be closing this case from our end.
Please do not hesitate to contact us, for any future concerns or compliments.
Kind regards,
Social Resolutions Team