CF
Corne F
1 reviews | Active since Feb 2026
04 Feb 2026, 08:43
I had a DirectAxis loan that was paid up in 2017. With that there was a debt protection policy added through Hollard insurance. I have been trying to get assistance regarding this policy and was referred by DirectAxis to contact Hollard. I have been sen
Complaint regarding DirectAxis premium life policy being deducted 9 years after debt has been paid off
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Replies (2)
Hollard Life's replyOfficial
04 Feb 2026, 08:53Hello Corne f.
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
We are busy looking into your complaint and will be providing you with feedback within five working days.
Kind Regards,
Social Resolutions Team
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
We are busy looking into your complaint and will be providing you with feedback within five working days.
Kind Regards,
Social Resolutions Team
Hollard Life's reply04 Feb 2026, 08:53
Official
Hello Corne f.
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
We are busy looking into your complaint and will be providing you with feedback within five working days.
Kind Regards,
Social Resolutions Team
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
We are busy looking into your complaint and will be providing you with feedback within five working days.
Kind Regards,
Social Resolutions Team
Hollard Life's replyOfficial
13 Feb 2026, 15:17Hello Corne F.
Thank you for being patient and giving us the opportunity to resolve your complaint. Our Complaints consultant informed us that your matter has been resolved.
Please do not hesitate to contact us, for any future concerns or compliments.
Kind regards,
Social Resolutions Team
Thank you for being patient and giving us the opportunity to resolve your complaint. Our Complaints consultant informed us that your matter has been resolved.
Please do not hesitate to contact us, for any future concerns or compliments.
Kind regards,
Social Resolutions Team
Hollard Life's reply13 Feb 2026, 15:17
Official
Hello Corne F.
Thank you for being patient and giving us the opportunity to resolve your complaint. Our Complaints consultant informed us that your matter has been resolved.
Please do not hesitate to contact us, for any future concerns or compliments.
Kind regards,
Social Resolutions Team
Thank you for being patient and giving us the opportunity to resolve your complaint. Our Complaints consultant informed us that your matter has been resolved.
Please do not hesitate to contact us, for any future concerns or compliments.
Kind regards,
Social Resolutions Team