SM
Siphokuhle M

1 reviews | Active since Feb 2021

25 Feb 2021, 13:33

I didn’t not sign up why you deduct money in my Account

Greetings Hollard

I’m not Happy with how you operate on 1 February 2021 you deducted R260 from my Account I have never been in contact with you about opening a policy I have no idea why I was it deducted please revise my money back to my account and Cancel your Policy . It’s been weeks and weeks sending Emails to you guys and no Mail was responded it shows the level of service is low Please Cancel ********** agreement that I didn’t not agree to it

Tyme Bank. : R260 Debit Order date. : 01 February 2021 (Monday) Time. : 21:50 My Cell Number : ***

0
Replies (2)
Hollard Life
Hollard Life's reply25 Feb 2021, 14:51
Official
Hello Siphokuhle
 
Thank you for bringing this to our attention. 
 
Our Customer Service team will investigate this matter and get back to you as soon as possible.
 
Kind Regards
Hollard Complaints Team 
SM
Siphokuhle M's update26 Feb 2021, 19:43
Reviewer Update
Hi Hollard

I will be waiting hope it doesn’t take long as you usually do