I am very hurt and very disappointed with the way they did to me, I lost my husband on the 4th of august 2015 and I went to ackermans vanderbijlpark to claim as I am the member and i submit whatever their need and no respond or an sms till i took an actio

ackermans partner with hollard they brook my heart, I did claim for my husband cover I didn't hear from them since then, third week i went back to the store ackermans vaal mall they call head office to find out what happened and head office said there's a form that I need to fill in but didn't gave it to me and i should go back to hospital so that the doctor must fill it and at hospital they charged me R50 to fill it cause it's being long and mpho at their head office gave me a bad attitude even now I didn't heard any word from them.