tM
tanya M

1 reviews | Active since Jun 2019

12 Oct 2020, 11:30

I am not happy with Hollard.

Hi. I had been approached by Hollard to upgrade my policy. I agreed to upgraded & up until recently I have found out that my policy was not upgrade but instead for months I had been paying for a second policy. Upon finding this out I decided to cancel the second policy. It was said that my money would be paid into my account & this has yet to happen. The querie was lodged 28/09/20 & pay out was said to be within 48hrs. I have yet you hear from them.

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Replies (1)
Hollard Life
Hollard Life's reply12 Oct 2020, 12:17
Official
 Hello  tanya moosa  

We are sorry that  your experience has led you to contact us with a complaint.

The matter has been referred to our customer resolution team for assistance and feedback will be provided as soon as possible.

Regards
Hollard Group Complaints