How do i bury my loved ones

Item: Hollard Life
Rating: 1
Author: Luke L

My mom has a policy with Hollard and she passed on on Sunday 20 Jan 2019. We informed Jet stores southgate that submitted the claim on our behalf and promised a 48hrs pay out. Upon following up on Monday the 28 Jan 2019 we were informed they have a back logg with no estimation of feedback. How is this possible if families depend on this money to bury their loved ones.

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Replies (1)

Hollard Life's replyOfficial

30 Jan 2019, 07:55

Hello Luke

Thank you for contacting us.

I am sorry your experience prompted you to contact us with a complaint.

Please provide me with your claim or policy number to enable us to investigate.

Kind Regards

Lynne Lawrence
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Hollard Life's reply30 Jan 2019, 07:55

Official