ZM
Zandile M
1 reviews | Active since Jul 2021
12 Jul 2021, 11:08
Horrible service with policies
Ive been their client for more than 10 years. They phoned me said I must pay on the 30th ,the latest for my 2 policies. I paid. On the 1st,the following day,they sent me msgs that mu policies have lapsed. I sent them proof of payments on all 3 different emails and also phoned them. Till this day no one has bothered to phone me. Horrible service.
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Hollard Life's replyOfficial
12 Jul 2021, 11:42Hello Zandile,
Thank you for taking my call and providing additional information. We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
Thank you for taking my call and providing additional information. We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
Our customer resolutions team is busy looking into your complaint and will be providing you with feedback within three working days.
Kind Regards,
Natasha Vos
Hollard Life's reply12 Jul 2021, 11:42
Official
Hello Zandile,
Thank you for taking my call and providing additional information. We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
Thank you for taking my call and providing additional information. We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
Our customer resolutions team is busy looking into your complaint and will be providing you with feedback within three working days.
Kind Regards,
Natasha Vos