HORRIBLE Service! Payments not Allocated

Item: Hollard Life
Rating: 1
Author: Zanele T

Hollard, says I owe them R856.99 Can you ,please check with Lutendo Ramanala whom I have been sending all of my POP'S to via email . On the 9th of June '25 I emailed him Proof of payments , the same day I received this disturbing SMS that I owe Hollard. Lutendo gave me NEDBANK Banking Details to pay into which are as follows:

NEDBANK Current ********2 B/code: 145405

Since that morning of the 09th , he has not given me any update. Please , check with your employee Lutendo Ramanala , recon my Funeral policy account and kindly email me feedback.

What Terrible service 😑 constantly have to beg for account statement updates.

Helpful (0)

Replies (2)

Hollard Life's replyOfficial

30 Jun 2025, 14:40

Hello Zanele T
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
We are busy looking into your complaint and will be providing you with feedback within five working days.

Kind Regards,
Social Resolutions Team

Hollard Life's reply30 Jun 2025, 14:40

Official

Hollard Life's replyOfficial

09 Jul 2025, 10:24

Hello Zanele T

Thank you for being patient and giving us the opportunity to resolve your complaint. Your matter has been resolved.

Please do not hesitate to contact us, for any future concerns or compliments.

Kind regards,
Social Resolutions Team

Hollard Life's reply09 Jul 2025, 10:24

Official