MS
Miranda S

1 reviews | Active since Nov 2020

05 Nov 2020, 16:31

Horrible service

We have been emailing Life policy and calling the call centre to get out policy reinstated and they keep saying there there is no manager that christoper is on leave and we must wait for him to come back to assist us. today we called and spoke to Sibongile , she must us on hold for 40 mins now and never came back to us or anything. the staff have no sense of client servce what so ever.

0
Replies (1)
Hollard Life
Hollard Life's reply06 Nov 2020, 08:08
Official
  Hello Miranda Singh 

We are sorry that  your experience has led you to contact us with a complaint.

Please provide us with your policy number to enable us to investigate. 

Regards
Hollard Group Complaints