Horrible, ****my And Useless Service...

We insured our grandmother who was buried 28-04-2018. we made a claim on 24-04-2018 and after 48 hours stipulated we made an inquiry as to what is happening we were then told us that they are doing an investigation. The problem is that they did not communicate at all with us and caused a serious inconvenience to the funeral arrangement.

To this day we still have not received any communication from them. Only if one new that they are running a **** knowing that they will try to find reasons to not honor the agreement and especially at such a time.

Advice to other is to just stay away from this business because of instead of bringing cer*****y if you are insured by them but they will dump you at the last minute