NM
Ntay M

1 reviews | Active since Sept 2018

10 May 2021, 10:39

Horrible Claiming Experience

What a horrific and terrible experience I’m going through for a claim.

I need urgent help. It’s been 2 weeks awaiting without any answers.

0
Replies (2)
Hollard Life
Hollard Life's reply10 May 2021, 12:06
Official
Hello Nthando

Please accept our sincere and deepest condolences for the loss of your parent.

We apologise that you had a poor claims experience with Hollard, which led to you reaching out to Hellopeter with a complaint during this difficult time. 

Our customer resolutions team is busy looking into your claim and what went wrong. We will be in contact with you within two working days. 

Kind regards, Natasha Vos 
Hollard Life
Hollard Life's reply12 May 2021, 09:45
Official
Hello Ntando

Thank you for being patient and giving us the opportunity to resolve your complaint. Our claims team have informed us that your claim has been has been resolved. 

Contact us for any future concerns.

Kind regards, Natasha Vos