GV
Gwayisa V
1 reviews | Active since Jan 2024
23 Dec 2025, 09:06
Hollard's unprofessionalism at its best
Very much unhappy. I have only noticed that my policy matured when the representatives came to market their company again, I filled in the relevant documentation for claim or surrender, after about two weeks without any communication from the company I called to enquire and I was told to submit some documents which I submitted all and they acknowledged receiving them, till today I have not received any kind of feedback from them. This is just a simple savings policy I took with Hollard for a period of 5yrs which started in 2019 and now we are in 2025 December it will soon be 2026 meaning straight 7yrs or 2 extra years and these people are just quite. Very much dissappointing.
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Replies (2)
Hollard Life's replyOfficial
23 Dec 2025, 09:22Hello Gwayisa
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
We are busy looking into your complaint and will be providing you with feedback within five working days.
Kind Regards,
Social Resolutions Team
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
We are busy looking into your complaint and will be providing you with feedback within five working days.
Kind Regards,
Social Resolutions Team
Hollard Life's reply23 Dec 2025, 09:22
Official
Hello Gwayisa
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
We are busy looking into your complaint and will be providing you with feedback within five working days.
Kind Regards,
Social Resolutions Team
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
We are busy looking into your complaint and will be providing you with feedback within five working days.
Kind Regards,
Social Resolutions Team
Hollard Life's replyOfficial
05 Jan 2026, 12:49Hello Gwayisa.
Thank you for being patient and giving us the opportunity to resolve your complaint. Our complaints consultant informed us that your matter has been resolved.
Please do not hesitate to contact us, for any future concerns or compliments.
Kind regards,
Social Resolutions Team
Thank you for being patient and giving us the opportunity to resolve your complaint. Our complaints consultant informed us that your matter has been resolved.
Please do not hesitate to contact us, for any future concerns or compliments.
Kind regards,
Social Resolutions Team
Hollard Life's reply05 Jan 2026, 12:49
Official
Hello Gwayisa.
Thank you for being patient and giving us the opportunity to resolve your complaint. Our complaints consultant informed us that your matter has been resolved.
Please do not hesitate to contact us, for any future concerns or compliments.
Kind regards,
Social Resolutions Team
Thank you for being patient and giving us the opportunity to resolve your complaint. Our complaints consultant informed us that your matter has been resolved.
Please do not hesitate to contact us, for any future concerns or compliments.
Kind regards,
Social Resolutions Team