VT
Valentine T

1 reviews | Active since Sept 2020

22 Sept 2021, 10:04

Hollards Confusion, and poor collections management

Hollard just called me to tell me I am owing last years premiums, the lady said I am owing April and May 2020. and when i called again, the lady said i am owing July 2020, December 2020, and I have proof of payment for all this months. M so confused.

0
Replies (2)
Hollard Life
Hollard Life's reply22 Sept 2021, 12:04
Official
Hello Valentine

We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.

We are looking into your matter and will be in contact with you within three working days. 

Kind Regards
Natasha Vos
Hollard Life
Hollard Life's reply10 Nov 2021, 10:58
Official
Hello Valentine

We are sorry for the length of time it has taken to look into your matter. We have sent an email to the email address provided with a breakdown of your payments and outstanding arrears. 

Please let us know should you have any further concerns. 

Kind Regards
Natasha Vos