ZR
Zack R

1 reviews | Active since Oct 2010

31 Aug 2020, 14:06

HOLLARDINSNE ***K

I have a 3 debit orders with Hollard as reference. Called thier offices and spoke to 3 different people. The 1st took my call and said she was putting me through. Waited until I put the phone and redialed. Then spoke to Siphokazi who gave me ref number *** and was not assisted. Phoned again and this time spoke to Sinenhlanhla who I dont know if she was pretending to know me until I was speaking to myself and put the phone down. Somebody dont know gave me a IUA number ***. Spoke to them and also couldn't help me and refered back to Hollard

I have a debit orde but no one knows where the money is going to. The ref on my bank statement is Hollardinsne ***K.

0
Replies (1)
Hollard Life
Hollard Life's reply31 Aug 2020, 14:32
Official
 Hello    Zack 

We are sorry that your experience has led you to contact us with a complaint.

The matter has been referred to our customer resolution team for assistance and feedback will be provided as soon as possible.

Regards
Hollard Group Complaints