AM
Athalia M

1 reviews | Active since May 2015

26 May 2015, 09:39

HOLLARDFINCSCSPOL *** INS PREM 057407

Good day <br> <br> I woke up to an sms of a debit order with the reference above, i have no policies with HOLLARD now Im being debited for a service I do not have. I want my money back, now i have to go the branch to do a reversal for a stupid debit order which I do not have time for. I want the services removed from my name and should I receive this again next month I will report this company as ****s. I will not put a stop order i want it removed and i want someone to call me ASAP regarding my complain. <br> <br> If i have a policy i want the recording of the call or branch i took the policy with, i want prove of documents signed by myself. Stop debiting my account you ruining my credit score with bad record on my name.

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Replies (1)
Hollard Life
Hollard Life's reply26 May 2015, 15:09
Official
Hello athaliamasethe,

Thank you for your contact with Hollard.

The content of your complaint has been acknowledged. Your complaint has been escalated to our policy administration department for urgent attention and feedback.

We have requested that the initial sales call be retrieved and for an agent to contact you.

Kind Regards
Lynne Lawrence
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