Hollard you are a nightmare to deal with!!!!!!!!!!

Good day Hollard

I am writing to express my deep frustration and disappointment regarding the handling of my claim. I have been a loyal client for nearly 10 years, and the way my case has been managed is completely unacceptable.

In August 2016, I submitted a claim following the passing of my husband. At the time, I was informed that you required the cause of death, which was under investigation. My niece provided this information to you in 2023. However, despite this, I have not received any updates or communication regarding the funds owed to me.

As an elderly individual, I rely on the assistance of family to manage such matters. I have been left in the dark for far too long, and your company’s focus on POPIA regulations regarding the sharing of customer information has not prevented me from being ignored. To date, no one has reached out to me to resolve this matter.

I urge you to address this issue promptly. The money I am entitled to is crucial to my well-being, and I deserve to be treated with respect and fairness.

I hope this matter will be resolved quickly, and I expect to hear from you soon.

Regards Beatrice Fredericks