WD
Waldo D
1 reviews | Active since Mar 2015
07 Sept 2020, 19:53
Hollard will not respond
My mom passed and she had a funeral plan with Edgars administrated by hollard. I submitted a claim and after 3 days got a sms saying a spouse should claim. I then submitted documents of my fathers passing in 1990. Since then i have not had any feedback, its been 3 weeks. I have loges complaints and still no response.
Helpful (0)
Replies (1)0
Replies (1)
Hollard Life's replyOfficial
08 Sept 2020, 09:09Hello Waldo
We are truly sorry for the loss of your mom and your experience that has led you to contact us with a complaint.
The matter has been referred to our customer resolution team for assistance and feedback will be provided as soon as possible.
Regards
Hollard Group Complaints
We are truly sorry for the loss of your mom and your experience that has led you to contact us with a complaint.
The matter has been referred to our customer resolution team for assistance and feedback will be provided as soon as possible.
Regards
Hollard Group Complaints
Hollard Life's reply08 Sept 2020, 09:09
Official
Hello Waldo
We are truly sorry for the loss of your mom and your experience that has led you to contact us with a complaint.
The matter has been referred to our customer resolution team for assistance and feedback will be provided as soon as possible.
Regards
Hollard Group Complaints
We are truly sorry for the loss of your mom and your experience that has led you to contact us with a complaint.
The matter has been referred to our customer resolution team for assistance and feedback will be provided as soon as possible.
Regards
Hollard Group Complaints