RP
Robert P

1 reviews | Active since Sept 2012

12 Nov 2015, 12:49

Hollard What a bunch of heros

I wanted to take out a new life policy . Hollard required that I take a medical . I asked medicross Boksburg if they do Hollard medical . My GP is also at Medicross Boksburg . I go for the medical and a couple of days later I get a bill for R616.22 . Boksburg Medicross did two Electrocardiogram , the fist one was performed by the most unprofessional person I have ever come across . I had to endure this person chewing bubble in my ear for the entire length of the ECG, and then to find out that she had put the electrode in the wrong place . I then had to have another ECG done . I have a letter from Sonia Da Costa From Independent Consultant .who I assume is speaking on behalf of Hollard to say that Hollard do not request an Electrocardiogram for their medicals, and will not pay for it. The doctor has made a mistake , but we do not deal with the Doctor because we don't want to ruin our relationship with Them , but it is all right for our potential customers to have to go to court and have a expensive court battle. <br> It is easer Boksburg Medicross to take on Joe public then Hollard WHAT A BUNCH OF HEROS<br>

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Replies (1)
Hollard Life
Hollard Life's reply12 Nov 2015, 13:25
Official
Hello Robert P,

Thank you for bringing this matter to our attention. Please accept our sincere apologies for the lack of response received .

Please note that we have escalated your complaint to our policy administrator for urgent attention and feedback will be provided to you as soon as possible.

Kind Regards
Lynne Lawrence
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