PJ
Palesa J
1 reviews | Active since Dec 2016
03 Jun 2022, 15:50
Hollard unreliable
Good day. I have been waiting for a cashback since March we are now in first week of June .I was told that it will be processed,now am told it’s loaded and not released.which was done but to date I have not received Ref*** my cashback I don’t understand why it takes two months for one to get premium after I’ve been with Hollard for all the 10yrsnow
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Hollard Life's replyOfficial
03 Jun 2022, 17:18Hello Palesa
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
Our customer resolutions team is busy looking into your complaint and will be providing you with feedback within five working days.
Kind Regards, Escalated Complaints Team
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
Our customer resolutions team is busy looking into your complaint and will be providing you with feedback within five working days.
Kind Regards, Escalated Complaints Team
Hollard Life's reply03 Jun 2022, 17:18
Official
Hello Palesa
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
Our customer resolutions team is busy looking into your complaint and will be providing you with feedback within five working days.
Kind Regards, Escalated Complaints Team
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
Our customer resolutions team is busy looking into your complaint and will be providing you with feedback within five working days.
Kind Regards, Escalated Complaints Team