JP
Jashwin P

1 reviews | Active since Feb 2012

07 May 2019, 06:21

Hollard unfair treatment

Has a funeral policy via Edcon for approximately 10 years. To date I have paid more than the insured benefit amount. Last year when I missed a few payments on my Edgars account, due to me being ill, the policy was cancelled. All premiums that were paid on my behalf by Edcon was demanded from me. Only after paying the outstanding amount did I realise that the policy was cancelled. Policy was cancelled even though all premiums were effectively paid to the insurer.

0
Replies (3)
Hollard Life
Hollard Life's reply07 May 2019, 08:16
Official
Hello  Jashwin 

Thank you for contacting us. 

I am sorry your experience prompted you to contact us with a complaint. 

Our team will be in contact with you regarding your policy., 

Kind Regards

Lynne Lawrence
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JP
Jashwin P's update17 May 2019, 14:49
Reviewer Update
Hollard has still not responded on this matter. Needed a speedy resolution on this.
JP
Jashwin P's update20 May 2019, 10:49
Reviewer Update
Hollard has still not been able t contact me regarding this, Pathetic