NN
Ntombiyenkodi N

1 reviews | Active since Apr 2025

03 Jul 2025, 12:31

Hollard the disgrace

Hollard is the worst of them all, I have a daily cash with them, on 17 March 2025 my 2 kids got admitted in hospital, after their discharge I submitted claims, then I was told the claim are going to be investigated. Then last month I got a call from a guy, he told me that he can't get admission confirmation for my son, I had t call hospital myself in order to get it. I sent it to him. Also he told me that the confirmation for my daughter was fine, verified. I sent the confirmation for my son. That same investigator told me to meet me at hospital on that Friday, as he wanted to confirm if this Admission proof was legit, I waited for him till today, since March. Hollard is exploiting people in the name of "Auditing". They're now turning a blind eye. If you want policy look elsewhere, not Hollard, with their baby IUA.

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Replies (4)
Hollard Life
Hollard Life's reply03 Jul 2025, 14:56
Official
Hello Ntombiyenkosi N
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
We are busy looking into your complaint and will be providing you with feedback within five working days.

Kind Regards,
Social Resolutions Team
Hollard Life
Hollard Life's reply03 Jul 2025, 14:56
Official
Hello Ntombiyenkosi N
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
We are busy looking into your complaint and will be providing you with feedback within five working days.

Kind Regards,
Social Resolutions Team
NN
Ntombiyenkodi N's update03 Jul 2025, 15:38
Reviewer Update
There is nothing to be sorry for, since Mach Hollard has been playing around, making lies, telling me that my kids were not I'm hospital, why, because they are trying to find errors where there not available. My number is ***. Even their investigators told lies that my kids were never admitted in hospital. Hollard is a Disgrace in insurance industry. There was a time where they were keep on promising as if they are going to solve this matter. But no, instead they keep on lying, the last time their investigator told me to meet me in hospital, in order for him to get admission records for my kids, afterwards he blocked me and ignored my calls. That means that they are not to be trusted.
Hollard Life
Hollard Life's reply21 Jul 2025, 11:10
Official
Hello Ntombiyenkodi N

Thank you for being patient and giving us the opportunity to resolve your complaint. Your matter has been resolved.

Please do not hesitate to contact us, for any future concerns or compliments.

Kind regards,
Social Resolutions Team