LM
Lusanda M
1 reviews | Active since Aug 2017
09 Jan 2021, 18:22
Hollard sucks
I've been using Hollard since 2016. My policy was up to date. I put a claim for my father on the 29th of December 2020. Today is the 9th of January 2021, I haven't received the claim. I called several times, they said the documents were not clear enough. I emailed them and even went to their branch in King William's Town with no luck. Why must I suffer like this ,I've lost my dad and Hollard is giving me grief with my claim. I don't know what to do now.
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Replies (2)
Hollard Life's replyOfficial
11 Jan 2021, 10:27 Hello Lusanda May
We are sorry that your claims experience has led you to contact us with a complaint.
Our Customer Resolution Department will look into this matter and get back to you as soon as possible.
Regards
Hollard Group Complaints
Hollard Life's reply11 Jan 2021, 10:27
Official
Hello Lusanda May
We are sorry that your claims experience has led you to contact us with a complaint.
Our Customer Resolution Department will look into this matter and get back to you as soon as possible.
Regards
Hollard Group Complaints
LM
Lusanda M's updateReviewer Update
13 Jan 2021, 08:53How long does it take for someone to get back to me. I've been waiting for my money since forever. I had a vehicle benefit but due to the fact that I don't have a driving license I was told that I will get 3000rands instead. No one is saying anything about that.
A debit order went through,i specifically told them I will go to the branch for a continuation of my existing policy. Hollard thinks people are stupid, well for your information not me. I need my claim money. That is my money I couldn't even bury my father the way i wanted because of your greediness and incompetence. No one has called me instead it's me who spends a lot of airtime to call you.
A debit order went through,i specifically told them I will go to the branch for a continuation of my existing policy. Hollard thinks people are stupid, well for your information not me. I need my claim money. That is my money I couldn't even bury my father the way i wanted because of your greediness and incompetence. No one has called me instead it's me who spends a lot of airtime to call you.
LM
Lusanda M's update13 Jan 2021, 08:53
Reviewer Update
How long does it take for someone to get back to me. I've been waiting for my money since forever. I had a vehicle benefit but due to the fact that I don't have a driving license I was told that I will get 3000rands instead. No one is saying anything about that.
A debit order went through,i specifically told them I will go to the branch for a continuation of my existing policy. Hollard thinks people are stupid, well for your information not me. I need my claim money. That is my money I couldn't even bury my father the way i wanted because of your greediness and incompetence. No one has called me instead it's me who spends a lot of airtime to call you.
A debit order went through,i specifically told them I will go to the branch for a continuation of my existing policy. Hollard thinks people are stupid, well for your information not me. I need my claim money. That is my money I couldn't even bury my father the way i wanted because of your greediness and incompetence. No one has called me instead it's me who spends a lot of airtime to call you.