1 reviews | Active since May 2021
Hollard **** specialists
I am writing with great concern regarding hollard specialist. In November 2023 I made a full withdrawal claiming all I invested with them, then in December the money was paid to my bank account. Then in January 2024 when I went to fetch my salary advice I discovered that hollard is still deducting money on my pay slip and opened another life cover without my concerned taking 99 rands. I then sent an email enquiring about the two deduction and they responded by saying I do not have any active insurance with them, I then I asked how so when they are deducting money from my payslip and they responded by apologizing and instructed my to send my bank statement and copy of my ID of which I did. Then after a week I received an sms from them saying my request has been processed but until today I haven't received what is due to me.
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
The escalated complaints team is busy looking into your complaint and will be providing you with feedback within five working days.
Kind Regards,
Escalated complaints
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
The escalated complaints team is busy looking into your complaint and will be providing you with feedback within five working days.
Kind Regards,
Escalated complaints
Please note we have escalated your matter to the relevant department. They have just advised us that a refund has been processed and sent for payment authorization.
We apologies for the inconvenienced caused regarding this matter.
Kind Regards,
Escalated complaints
Please note we have escalated your matter to the relevant department. They have just advised us that a refund has been processed and sent for payment authorization.
We apologies for the inconvenienced caused regarding this matter.
Kind Regards,
Escalated complaints
Please note we have escalated your matter to the relevant department. They have just advised us that a refund has been processed and sent for payment authorization.
We apologies for the inconvenienced caused regarding this matter.
Kind Regards,
Escalated complaints
Please note we have escalated your matter to the relevant department. They have just advised us that a refund has been processed and sent for payment authorization.
We apologies for the inconvenienced caused regarding this matter.
Kind Regards,
Escalated complaints