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Puleng M
1 reviews | Active since Dec 2020
13 Dec 2022, 07:36
Hollard Specialist Investment Policy is a No No
I have been struggling to get hold of them for the past 2 days over the phone,when I finally reach them,they could not even trace my policy number on their system.Now I am not even sure whether the policy exists on not.They did not send me my policy documents hence I do not know my policy number
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Replies (1)Hollard Life's replyOfficial
13 Dec 2022, 11:14 Hi Puleng,
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
Our customer resolution team is busy looking into your complaint and will be providing you with feedback within five working days.
Kind Regards,
Escalated Complaints Team
Hollard Life's reply13 Dec 2022, 11:14
Official
Hi Puleng,
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
Our customer resolution team is busy looking into your complaint and will be providing you with feedback within five working days.
Kind Regards,
Escalated Complaints Team
