TM
Thando M

1 reviews | Active since May 2018

17 Jun 2025, 12:35

Hollard Specialist has poor service

I don't know what is expected from me anymore, I have been complaining and my refund was promised to be paid today on the 17th but still nothing. I'm very disappointed with hollard and Simply. Policy ref NOLMAT250413NYO

0
Replies (4)
Hollard Life
Hollard Life's reply17 Jun 2025, 17:11
Official
Hello Thando M

We sincerely apologise for the delay in responding to your inquiry. We understand how important your concerns are to you, and we appreciate your patience. We are busy looking into your complaint.

Kind Regards,
Social Resolutions Team
TM
Thando M's update17 Jun 2025, 17:24
Reviewer Update
It's long overdue and I'm disappointed at how you have failed to resolve this issue on time
Hollard Life
Hollard Life's reply18 Jun 2025, 11:54
Official
Hello Thando M

We are sorry for the delay in resolving your matter and assure you that we are looking into your complaint.

Kind Regards,
Social Resolutions Team
Hollard Life
Hollard Life's reply21 Jul 2025, 11:13
Official
Hello Thando M

Thank you for being patient and giving us the opportunity to resolve your complaint. Your matter has been resolved.

Please do not hesitate to contact us, for any future concerns or compliments.

Kind regards,
Social Resolutions Team