MK
Madillo K

1 reviews | Active since Jan 2021

20 Jan 2025, 11:22

Hollard Specialist (Extremely bad service)

Hollard Specialist, the Division of Hollard (Education Policy)

Unbelievebly Bad Service

I did an application requesting surrendering my policy and it's cancellation, within the prescribed time frame for processing it which was long before my pay date. Upon been aware that they deducted for this month they told me they haven't worked on my claim that they received long before my pay date.

Now, I am basically paying for their alleged backlogs.

Beware of such companies, such things might happen when you are nolonger alive or at the time you need money as per the contract for your child's education fees.

Regards. M Kheswa

0
Replies (4)
Hollard Life
Hollard Life's reply20 Jan 2025, 12:18
Official
Hello Madillo K

We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
We are busy looking into your complaint and will be providing you with feedback within five working days.

Kind Regards,
Social Resolutions Team
MK
Madillo K's update20 Jan 2025, 12:34
Reviewer Update
Thank you, truly hoping to hear from you.
Hollard Life
Hollard Life's reply20 Jan 2025, 12:38
Official
Hello Madillo K

We are sorry for the delay in responding to your matter and assure you that we are looking into your claim.

Kind Regards,
Social Resolutions Team
Hollard Life
Hollard Life's reply27 Jan 2025, 11:27
Official
Hello Madillo K

Thank you for being patient and giving us the opportunity to resolve your complaint. Your matter has been resolved.

Please do not hesitate to contact us, for any future concerns or compliments.

Kind regards,
Social Resolutions Team