1 reviews | Active since Dec 2014
Hollard Simply not interested in service
<p>I have been waiting for nearly a month for Hollard to respond to me, and to assist me in sorting out my policy. They simply do not get back to me. </p> <p> </p> <p>I have escalated the query 3 times. I have left them FaceBook messages, I have sent them mails, and I have called them. I am still waiting! </p>
I am sorry that your experience prompted you to contact us with a complaint.
I apologise for the inconvenience and frustration this delay has caused you.
I have requested that contact be made with you urgently.
Kind Regards
Lynne Lawrence
**********I am sorry that your experience prompted you to contact us with a complaint.
I apologise for the inconvenience and frustration this delay has caused you.
I have requested that contact be made with you urgently.
Kind Regards
Lynne Lawrence
**********I am STILL waiting for someone to contact me!
I am STILL waiting for someone to contact me!
After waiting a month-and-a-half for a call back, I get a call, bit from someone whom has done NO investigation, using a system that has NONE of my prior escalations and notes, and CANNOT help me, but will get back to me. I seriously doubt that. Ref: 794 175 788
After waiting a month-and-a-half for a call back, I get a call, bit from someone whom has done NO investigation, using a system that has NONE of my prior escalations and notes, and CANNOT help me, but will get back to me. I seriously doubt that. Ref: 794 175 788