Hollard Shocking Service

I have received extremely appalling service from Jodi Davids a consultant at Hollard Life. I wanted to increase my life cover so I requested quotes from Hollard. When I received the quotes I discovered that they have captured my level of education incorrectly all these years meaning 1. I have been overpaying in premiums 2. their underwriters are *********** because I have sent in my qualifications to them. 10 days later I called and spoke to the very same *********** Jodi who confirmed that my level of education hasn't been updated. Apparently my query is assigned to an underwriter by the name of Grant Merckel. Their turnaround time when it comes to responding to their emails is also very poor. I am certain during claim stage my family will struggle. Hollard Life does not value their clients.