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kgothatso N
1 reviews | Active since Aug 2015
10 Jan 2023, 13:52
Hollard ********
My mom has a policy with hollard which is being paid as a scheduled payment as we had canceled the debit order due to them debiting the account for policies that don't exist, there are no offices that you can go to for queries and their numbers on the internet don't get through to anyone that can assist you. She met people who sell their insurance and queried with them and they say her policies have lapsed but the schedule payment goes out monthly, this is the worst company ever and they need to be exposed as they are ******** people they are just ******. I'm even sure they don't even respond back to their customers and I will be complaining to the ombudsman as they are doing nonsense.
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Replies (1)Hollard Life's replyOfficial
10 Jan 2023, 14:23Hello Kgothatso,
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
Our customer resolution team is busy looking into your complaint and will be providing you with feedback within five working days.
Kind Regards,
Escalated Complaints Team
Hollard Life's reply10 Jan 2023, 14:23
Official
Hello Kgothatso,
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
Our customer resolution team is busy looking into your complaint and will be providing you with feedback within five working days.
Kind Regards,
Escalated Complaints Team
