BS
Busisiwe S
1 reviews | Active since Sept 2013
02 Dec 2021, 09:30
HOLLARD ****!!!
I've tried to contact hollard life numerous times I'm appalled by the level of incompetence the call center agents have displayed they simply refuse to listen and keep transferring my call from one person to the next.....
I apparently have a life policy with hollard which I never signed up for . It's tagged on my ITC with a premium amount I never agreed to no one is willing to assist in canceling or informing me on what exactly this policy covers
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Replies (2)
Hollard Life's replyOfficial
02 Dec 2021, 10:20Hello Busisiwe
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
Our complaints team is busy looking into your complaint and will be providing you with feedback within five working days.
Kind Regards,
Escalated complaints team
Escalated complaints team
Hollard Life's reply02 Dec 2021, 10:20
Official
Hello Busisiwe
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
Our complaints team is busy looking into your complaint and will be providing you with feedback within five working days.
Kind Regards,
Escalated complaints team
Escalated complaints team
BS
Busisiwe S's updateReviewer Update
16 Feb 2022, 11:03Thank you
BS
Busisiwe S's update16 Feb 2022, 11:03
Reviewer Update
Thank you