Hollard ****s Old people with funeral policies

Hollard ****** old people from their funeral policies, who paid all these years, so if you have an Edgards account and it's closed you can get ready to kiss your policy good bye, even though you continue the funeral payments, they just stop deducting and boom your policy lapse, you send nessasary docs, you have proof but then the claim no documents was sent. Where must a 81 year old lady get funeral cover now??????????????????? This is a waste of time, but I guess if you are an employer you should protect the company, otherwise you left with no job, Hollard is a **** And the Investigations with Ombudsman goes no where