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Debideen R

1 reviews | Active since Jan 2013

07 Jun 2018, 09:44

Hollard respect people dying with cancer

Please read below and note how disgusting hollard insurance is... "MENU Hollard respect people dying with cancer A review of Hollard Life by Debideen on 6 Jun 2018 Like Share Comment Report Supercharge Convert Hollard respect people dying with cancer Read the following and judge for yourselves In September 2017, anitha Ramdeen was diagnosed with CA cervical cancer. She was at an early stage at the time. However because if joining medical aid late she was placed on a year waiting period and we were forced to take her to a government hospital. We were pushed from pillar to post for months. We then took her to a private oncologist who referred us to Albert luthuli hospital in Durban. When we got to Albert luthuli hospital the cancers doctors have all left and or protesting and she was given different dates each time and sent home. In the Mean time people were dying without treatment. When she finally got to see a Dr she was told her cancer had spread aggressively and scans were done which they said was for treatment plans only. They refused to give us copies. We went almost everyday asking different clerk nurses Dr's etc eventually one clerk said she will give us a copy but no reports available as they have a back log of patients running into thousands. We can take to a private radiologist to word the scans. We were reluctant but contacted Dr k govender who informed us we can try that as anitha is getting very ill and time is turning out. We did that. However the radiologist initially refused but we begged and pleaded she said she will word what she sees on the scans and will hold no responsibility thereafter. She will get the clerk to contact us. We waited weeks. Finally went back it was not done we begged and pleased again and it was sent the next day. We don't know what they type or who typed just to get us if their backs now we are accused of tampering. We have sumbiited claims before all above board and never had a problem why would we want to put a dying woman for so little money through this trauma. We are prepared to get a fresh report and scan by a private oncologist otherwise they need to use the same report. It will take a long time to get anitha to a Dr etc as she is very ill having lost her vision I her right eye last week due to cancer. She is currently been cared for at a cancer care home in umbilo Durban ********** 525. We don't appreciate being accused of tampering without asking us for more reports from a third party Dr etc. Which is her right to prove that she had stage 4 cancer. How can someone make up stage 4 cancer when we also submitted letters from the government hospitals to stage this. Her irn level is 1 her blood is dangerously clotting. And hollard has the odacity to accuse us of tampering when we where put through hell and back trying to even get a scan out of them please treat this as a matter of urgency"

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Replies (1)
Hollard Life
Hollard Life's reply07 Jun 2018, 10:13
Official

Hello bikash007

Thank you for contacting us.

I am sorry for the claims experience you had during this difficult time.

Our team will be in contact with you regarding your claim.

Kind Regards

Lynne Lawrence

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