DO
Diana O

1 reviews | Active since Feb 2019

11 May 2021, 11:52

HOLLARD REFUSE TO CANCEL GROUP LIFE POLICIES WITH IMMEDIATE EFFECT TO ENSURE THEY OBTAIN ONE MORE PAYMENT

I have 2 Group Life policies with Hollard and requested that it be cancelled with immediate effect due to financial difficulties, however, Hollard insist that the policies only be cancelled 30 days later....this is against the Financial Service Act, however, they just don't care and TRYING TO OBTAIN MORE PAYMENTS BEFORE CANCELLING THE POLICY

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Replies (1)
Hollard Life
Hollard Life's reply12 May 2021, 11:08
Official
Hello Diana

We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint. 

Our customer resolutions team is busy looking into your complaint and will be in contact with you. 

Kind Regards, 
Natasha Vos