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Sipho S
1 reviews | Active since Jul 2021
08 Jul 2021, 15:57
Hollard pay my claim
My father passed away I've made a claim and undertaker wants their money in order to bury and at hollard today when I call they tell me I didn't submit claim forms thyey will have to start afresh and I must wait another 48 hours it's heartbreaking and unprofessional
Helpful (0)
Replies (4)0
Replies (4)
Hollard Life's replyOfficial
09 Jul 2021, 10:26Hello Sipho
Dealing with loss is never easy. We are sharing in your sadness with the loss of your father.
To assist you with your claim, we need more details to look into the matter further.
Please provide us with either your fathers identity number or policy number so we can assist.
Kind regards, Natasha Vos
Dealing with loss is never easy. We are sharing in your sadness with the loss of your father.
To assist you with your claim, we need more details to look into the matter further.
Please provide us with either your fathers identity number or policy number so we can assist.
Kind regards, Natasha Vos
Hollard Life's reply09 Jul 2021, 10:26
Official
Hello Sipho
Dealing with loss is never easy. We are sharing in your sadness with the loss of your father.
To assist you with your claim, we need more details to look into the matter further.
Please provide us with either your fathers identity number or policy number so we can assist.
Kind regards, Natasha Vos
Dealing with loss is never easy. We are sharing in your sadness with the loss of your father.
To assist you with your claim, we need more details to look into the matter further.
Please provide us with either your fathers identity number or policy number so we can assist.
Kind regards, Natasha Vos
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Sipho S's updateReviewer Update
09 Jul 2021, 13:20***3
I'm at head office again they promised to pay at 18:00 last night
I'm at head office again they promised to pay at 18:00 last night
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Sipho S's update09 Jul 2021, 13:20
Reviewer Update
***3
I'm at head office again they promised to pay at 18:00 last night
I'm at head office again they promised to pay at 18:00 last night
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Sipho S's updateReviewer Update
09 Jul 2021, 13:23I'm at head office Johannesburg now another excuse the finance person is not in today what kind of service is that my father needs to be buried tomorrow
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Sipho S's update09 Jul 2021, 13:23
Reviewer Update
I'm at head office Johannesburg now another excuse the finance person is not in today what kind of service is that my father needs to be buried tomorrow
Hollard Life's replyOfficial
30 Jul 2021, 14:41Hello Sipho
Thank you for being patient and giving us the opportunity to resolve your complaint. Our claims team have informed us that your matter has been resolved.
Contact us for any future concerns.
Kind regards, Natasha Vos
Thank you for being patient and giving us the opportunity to resolve your complaint. Our claims team have informed us that your matter has been resolved.
Contact us for any future concerns.
Kind regards, Natasha Vos
Hollard Life's reply30 Jul 2021, 14:41
Official
Hello Sipho
Thank you for being patient and giving us the opportunity to resolve your complaint. Our claims team have informed us that your matter has been resolved.
Contact us for any future concerns.
Kind regards, Natasha Vos
Thank you for being patient and giving us the opportunity to resolve your complaint. Our claims team have informed us that your matter has been resolved.
Contact us for any future concerns.
Kind regards, Natasha Vos