NV
Nothando V
1 reviews | Active since Sept 2024
12 Sept 2024, 14:44
Hollard never paid my mother's life cover and insurance money
My mother died in 2022 and I went to Hollard to claim the insurance money she was paying at first they told me that they will pay it by the end the week but they didn't went back they said she had a 3 in 1 life policy but they gave me no proof of that, where she signed and agreed for the policy to be a 3 in 1 policy went back gave them everything they ask but nothing changed just want to know why Hollard didn't pay my mother's insurance policy as they agreed at first
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Replies (2)
Hollard Life's replyOfficial
12 Sept 2024, 15:25Hello Nothando V
Dealing with loss is never easy. We are sharing in your sadness with the loss of your loved one.
To assist you with your complaint, we need more details to look into the matter further.
Please provide us with either the ID or policy number so we can assist.
Kind regards,
Social Resolutions Team
Dealing with loss is never easy. We are sharing in your sadness with the loss of your loved one.
To assist you with your complaint, we need more details to look into the matter further.
Please provide us with either the ID or policy number so we can assist.
Kind regards,
Social Resolutions Team
Hollard Life's reply12 Sept 2024, 15:25
Official
Hello Nothando V
Dealing with loss is never easy. We are sharing in your sadness with the loss of your loved one.
To assist you with your complaint, we need more details to look into the matter further.
Please provide us with either the ID or policy number so we can assist.
Kind regards,
Social Resolutions Team
Dealing with loss is never easy. We are sharing in your sadness with the loss of your loved one.
To assist you with your complaint, we need more details to look into the matter further.
Please provide us with either the ID or policy number so we can assist.
Kind regards,
Social Resolutions Team
Hollard Life's replyOfficial
01 Oct 2024, 11:14Hello Nothando V
Thank you for being patient and giving us the opportunity to resolve your complaint. Your claim has been paid. Your matter has been resolved.
Please do not hesitate to contact us, for any future concerns or compliments.
Kind regards,
Social Resolutions Team
Thank you for being patient and giving us the opportunity to resolve your complaint. Your claim has been paid. Your matter has been resolved.
Please do not hesitate to contact us, for any future concerns or compliments.
Kind regards,
Social Resolutions Team
Hollard Life's reply01 Oct 2024, 11:14
Official
Hello Nothando V
Thank you for being patient and giving us the opportunity to resolve your complaint. Your claim has been paid. Your matter has been resolved.
Please do not hesitate to contact us, for any future concerns or compliments.
Kind regards,
Social Resolutions Team
Thank you for being patient and giving us the opportunity to resolve your complaint. Your claim has been paid. Your matter has been resolved.
Please do not hesitate to contact us, for any future concerns or compliments.
Kind regards,
Social Resolutions Team