JB
Jan B

1 reviews | Active since Oct 2022

05 Jan 2023, 10:03

Hollard Nd regeant ******* Company's

Got two policies with regeant wich is now part of Hollard if you want to do enquiries none of phone numbers on Google gives you direct contact with somebody that can help with enquiry If you go to a Hollard branch ( nearest to Kuruman is Kimberley) they just tell you you must phone they only help with Hollard policies at the branch regeant policies must phone please stay away from ********* like Hollard and regeant agents they promise you the best service and quick claims I struggle now for more than a year just to cancel my policies due to lack of service and access to information about my policies I even right emails to head office wich is up to date read but not answered

0
Replies (1)
Hollard Life
Hollard Life's reply05 Jan 2023, 14:54
Official
Hello Jan

We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.

Our customer resolution team is busy looking into your complaint and will be providing you with feedback within five working days.

Kind Regards,

Escalated Complaints Team