MS
Maphoto S
1 reviews | Active since Mar 2013
26 Nov 2020, 20:00
Hollard Life Unauthorised Debit
I want to take every step available to ensure that this never happens to another individual again. I am going to exhaust all resources and channels to get financial institutions such as Hollard to take full responsibility of the incompetence and ********** behaviour by their agents.
I specifically asked their agent not to activate the funeral policy. Every month I got a Debicheck request from my bank with Hollard life policy. I have declined all of them but to my surprise they managed to take money from me without my authorisation. I dont know how they managed this, but I will not rest until this is the last they do it to anyone.
I am MAD. This time I am taking them head on!!!!!
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Replies (1)Hollard Life's replyOfficial
27 Nov 2020, 10:45 Hello Maphoto
We are sorry that your experience has led you to contact us with a complaint.
The matter has been referred to our customer resolution team for assistance and feedback will be provided as soon as possible.
Regards
Hollard Group Complaints
We are sorry that your experience has led you to contact us with a complaint.
The matter has been referred to our customer resolution team for assistance and feedback will be provided as soon as possible.
Regards
Hollard Group Complaints
Hollard Life's reply27 Nov 2020, 10:45
Official
Hello Maphoto
We are sorry that your experience has led you to contact us with a complaint.
The matter has been referred to our customer resolution team for assistance and feedback will be provided as soon as possible.
Regards
Hollard Group Complaints
We are sorry that your experience has led you to contact us with a complaint.
The matter has been referred to our customer resolution team for assistance and feedback will be provided as soon as possible.
Regards
Hollard Group Complaints
