MS
Maphoto S

1 reviews | Active since Mar 2013

26 Nov 2020, 20:00

Hollard Life Unauthorised Debit

I want to take every step available to ensure that this never happens to another individual again. I am going to exhaust all resources and channels to get financial institutions such as Hollard to take full responsibility of the incompetence and ********** behaviour by their agents.

I specifically asked their agent not to activate the funeral policy. Every month I got a Debicheck request from my bank with Hollard life policy. I have declined all of them but to my surprise they managed to take money from me without my authorisation. I dont know how they managed this, but I will not rest until this is the last they do it to anyone.

I am MAD. This time I am taking them head on!!!!!

0
Replies (1)
Hollard Life
Hollard Life's reply27 Nov 2020, 10:45
Official
 Hello  Maphoto 
We are sorry that your experience has led you to contact us with a complaint.

The matter has been referred to our customer resolution team for assistance and feedback will be provided as soon as possible.

Regards
Hollard Group Complaints