TN
Thembelihle N
1 reviews | Active since Mar 2022
17 Feb 2023, 14:26
HOLLARD LIFE ****
THE HOLLARD SPECIALIST CAME TO MY WORKPLACE AND MISREPRESENTED THE POLICY. HE MENTIONED THAT THE POLICY IS A SAVINGS POLICY. ONLY TO FIND OUT NOW THAT THE POLICY IS A LIFE COVER WITH R87 SAVINGS I WANT ALL MY SAVINGS BACK. I HAVE COMPLAINES TO THEIR COMPLAINT DEPARTMENT BUT THEY TELL ME THAT THE POLICY WAS VALID WHEREAS THERE IS NO SIGNATURE OF MINE IN THAT POLICY.
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Hollard Life's replyOfficial
20 Feb 2023, 10:10Hello Thembelihle
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
Our customer resolution team is busy looking into your complaint and will be providing you with feedback within five working days.
Kind Regards,
Escalated Complaints Team
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
Our customer resolution team is busy looking into your complaint and will be providing you with feedback within five working days.
Kind Regards,
Escalated Complaints Team
Hollard Life's reply20 Feb 2023, 10:10
Official
Hello Thembelihle
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
Our customer resolution team is busy looking into your complaint and will be providing you with feedback within five working days.
Kind Regards,
Escalated Complaints Team
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
Our customer resolution team is busy looking into your complaint and will be providing you with feedback within five working days.
Kind Regards,
Escalated Complaints Team