SC
Sunet C
1 reviews | Active since Nov 2015
14 Jun 2022, 09:08
Hollard Life only wants your money
Every dealing with Hollard Life Insurance is a problem. I've come to the too late realisation their product premiums are price to high compared to the value you get. Client service is not on their priority list. We submitted a policy adjustment 12 Apr, till today they have done nothing & are still taking the full premium. Now Sibusiso Gwala & Lionel B are saying they cant process the amendment as the quote is outdated!! Getting hold of someone directly is almost impossible (they make sure of that). Now the query is with Jo-Anne Berridge, let's see if she is more competent than her staff ....
Helpful (0)
Replies (1)0
Replies (1)Hollard Life's replyOfficial
14 Jun 2022, 10:43Hello Sunet
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
Our customer resolutions team is busy looking into your complaint and will be providing you with feedback within five working days.
Kind Regards,
Escalated Complaints Team
Hollard Life's reply14 Jun 2022, 10:43
Official
Hello Sunet
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
Our customer resolutions team is busy looking into your complaint and will be providing you with feedback within five working days.
Kind Regards,
Escalated Complaints Team
