DM
Deena M

1 reviews | Active since Aug 2016

25 Apr 2018, 09:03

Hollard Life - legal policy

Be very careful when a Hollard call centre agent calls you. I had a legal policy for years and the agent calls me to upgrade for R10 but not telling me I will forfeit my previous term and this will be a brand new policy with a waiting period.

0
Replies (2)
Hollard Life
Hollard Life's reply25 Apr 2018, 13:49
Official

Hello Deena_m79

Thank you for contacting us.

I am sorry your experience prompted you to contact us with a complaint.

Please refer to the email sent to you and respond accordingly.

Kind Regards

Lynne Lawrence

***

DM
Deena M's update26 Apr 2018, 10:51
Reviewer Update
Thank you for responding, I have rep**** via email