bB
bcconstruction B
1 reviews | Active since Sept 2016
22 Nov 2024, 09:39
Hollard life insurance are ************
We took out a life cover policy with Hollard with a fixed monthly premium for financial reasons. We've just received a notification from them that they are increasing our monthly premium with more than R2000 per month. Send numerous emails no resolution joy to our problem impossible to speak to anyone at Hollard its a hopeless frustrating situation would never recommend them to anyone, sharks at best after 5 years of paying R15 010 per month they drop a R2000 monthly increase on us as pensioners not on!!!! My broker can't seem to speak to anyone either???
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Replies (3)
Hollard Life's replyOfficial
22 Nov 2024, 09:51Hello Janie C
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
For us to investigate your policy and expedite your request, kindly provide us with the ID number of the policy holder to get into your policy and provide prompt feedback.
Kind Regards,
Social Resolutions Team
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
For us to investigate your policy and expedite your request, kindly provide us with the ID number of the policy holder to get into your policy and provide prompt feedback.
Kind Regards,
Social Resolutions Team
Hollard Life's reply22 Nov 2024, 09:51
Official
Hello Janie C
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
For us to investigate your policy and expedite your request, kindly provide us with the ID number of the policy holder to get into your policy and provide prompt feedback.
Kind Regards,
Social Resolutions Team
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
For us to investigate your policy and expedite your request, kindly provide us with the ID number of the policy holder to get into your policy and provide prompt feedback.
Kind Regards,
Social Resolutions Team
bB
bcconstruction B's updateReviewer Update
22 Nov 2024, 10:16I've given you our policy number that should have been sufficient life cover on Barend Johann Coetzee ID ***
bB
bcconstruction B's update22 Nov 2024, 10:16
Reviewer Update
I've given you our policy number that should have been sufficient life cover on Barend Johann Coetzee ID ***
Hollard Life's replyOfficial
22 Nov 2024, 10:30Hello Janie C
Thank you for sharing the details. We are busy looking into your complaint and will be providing you with feedback within five working days.
Kind Regards,
Social Resolutions Team
Thank you for sharing the details. We are busy looking into your complaint and will be providing you with feedback within five working days.
Kind Regards,
Social Resolutions Team
Hollard Life's reply22 Nov 2024, 10:30
Official
Hello Janie C
Thank you for sharing the details. We are busy looking into your complaint and will be providing you with feedback within five working days.
Kind Regards,
Social Resolutions Team
Thank you for sharing the details. We are busy looking into your complaint and will be providing you with feedback within five working days.
Kind Regards,
Social Resolutions Team