1 reviews | Active since Nov 2018
Hollard Legal aid not paying their appointed attorneys!
The attorneys that are handling my case have not been paid and I have a hearing next week Friday which will mostly likely not happen because Hollard is not paying their service provider that was appointed by themselves.
I called in on Wednesday,16 July at 09:48 , where I spoke to a consultant by the name of Freddy Baloyi from the legal aid division, he promised me that I will receive a call later that day for the finance department to give me feedback which never happened. Next day which was Thursday I tried reaching them without any luck and I finally got ahold of them on Friday ,18th July 2025 and spoke to Freddy Baloyi again and he unconvincingly said he has escalated the matter and I will receive a call from Tsholo or Altamali by end of business day which still did not happen.
I have been with Hollard insurance for the past 8 years and it is frustrating to receive such kind of *********** service when I need their assistance.
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
We are busy looking into your complaint and will be providing you with feedback within five working days.
Kind Regards,
Social Resolutions Team
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
We are busy looking into your complaint and will be providing you with feedback within five working days.
Kind Regards,
Social Resolutions Team
Thank you for being patient and giving us the opportunity to resolve your complaint. Your matter has been resolved.
Please do not hesitate to contact us, for any future concerns or compliments.
Kind regards,
Social Resolutions Team
Thank you for being patient and giving us the opportunity to resolve your complaint. Your matter has been resolved.
Please do not hesitate to contact us, for any future concerns or compliments.
Kind regards,
Social Resolutions Team
Your team reached out and promised to pay the attorney’s overdue fees and he proceeded with the case on the 25th July 2025 , till today no payment has been made to him. The attorney is now saying they will withhold my divorce decree until Hollard settles the claim.
I am giving this company till mid month and I am just going to cancel my policy with them and further report them to the insurance ombudsman.
Your team reached out and promised to pay the attorney’s overdue fees and he proceeded with the case on the 25th July 2025 , till today no payment has been made to him. The attorney is now saying they will withhold my divorce decree until Hollard settles the claim.
I am giving this company till mid month and I am just going to cancel my policy with them and further report them to the insurance ombudsman.