MP
Maxine P

1 reviews | Active since Dec 2019

12 Nov 2020, 00:40

Hollard is useless.

My mom passed away a month ago. she had 2 funeral policies from Jet with Hollard. I have submitted the claim documents and to date have had no correspondence with Hollard. The calls keep cutting off and they have an option to call you back and I have opted twice and have received no call back. Pathetic service.

0
Replies (2)
Hollard Life
Hollard Life's reply12 Nov 2020, 16:34
Official
Hello  Maxine Prinsloo 

We are truly sorry for the loss of your mom and your claims experience that has led you to contact us with a complaint.

Please provide us with your claim or policy number to enable us to refer your complaint to our resolution team. 

Regards
Hollard Group Complaints 
Hollard Life
Hollard Life's reply18 Nov 2020, 13:34
Official
 Hello  Maxine Prinsloo 

Please provide us with your claim or policy number to enable us to refer your complaint to our resolution team. 

Regards
Hollard Group Complaints